Terms of Privacy

1. Overview

We are dedicated to safeguarding your personal data and honoring your privacy. This Privacy Policy outlines how we gather, utilize, share, and secure your information when you visit our website, make bookings, or engage with our services online or in person.

2. Data We Gather

We might collect these categories of information:

Personal Details

  • Full name

  • Email

  • Telephone

  • Postal address

  • Payment information (handled securely through third-party services)

  • Official ID (for age and identity verification where needed)

Reservation & Activity Data

  • Booking records

  • User preferences and special requests

  • Usage of on-site services (e.g., wellness, dining, gaming activities)

Technical Data

  • Internet Protocol address

  • Type of device and browser

  • Cookies and tracking mechanisms

  • Website interaction metrics (e.g., page visits, interactions)

3. Utilization of Your Data

We employ your information for these objectives:

  • To handle bookings and reservations

  • To confirm your identity and age

  • To execute secure financial transactions

  • To customize your experience

  • To issue booking confirmations and notifications

  • To offer customer assistance

  • To enhance our website and offerings

  • To adhere to legal standards and regulatory mandates

4. Disclosing Your Data

We do not trade your personal information. However, we might share it with:

  • Reliable service partners (e.g., payment facilitators, support tools)

  • Authorities or legal entities, as required by legislation

  • Partners for marketing purposes, solely with your approval

5. Cookies and Monitoring Tools

We utilize cookies to improve your experience, monitor site traffic, and provide tailored content. You can adjust cookie settings via your browser.

6. Data Protection

We use industry-standard security protocols to shield your data from unauthorized access, loss, or misuse. Transactions are encrypted and processed securely.

7. Your Legal Rights

Depending on where you are located, you may have rights to:

  • Access your personal information

  • Amend or correct incorrect data

  • Request erasure of your data

  • Revoke consent for specific data purposes

  • Contest or limit data processing

To exercise these rights, contact us using the information provided below.

8. Data Storage

We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law.

9. Privacy of Minors

Our services are meant for individuals 18 years or older. We do not intentionally collect information from children. If we find out we have obtained information from a minor, we will promptly delete it.

10. Policy Amendments

We might revise this Privacy Policy occasionally. Any modifications will be posted on this page with the revised date. We recommend you check it regularly.

11. Reach Out to Us

If you have any inquiries or issues regarding this Privacy Policy or your data, please reach out to us.